Terms of Service

01. Introduction –
By accessing or using Coldwells Build's website and services – including Coldwells Build Passivhaus Range or Custom Homes options – you agree to these Terms of Service.

02. Who We Are –
Coldwells Build [trading as Coldwells Build or "we," "us," "our"] is UK construction company specialising in energy-efficient Prefabricated Passivhaus homes, custom builds and renovations.

03. Scope of Service –
The Coldwells Build Passivhaus Range offers prefabricated, certified, energy-efficient homes designed for comfort and low energy usage. You may choose a Coldwells Build [Turnkey solution] or a You Build [Supply & Assemble] option.

04. User Obligations –
You must provide accurate, complete and lawful information when interacting with our site or services. You agree to comply with all applicable local laws and building regulations.

05. Pricing & Payment –
We offer fixed-price models for our Passivhaus homes, with upfront guidance and cost transparency. For Coldwells Build and You Build projects, site-specific factors such as ground conditions, utilities and access can influence final costs – these are assessed early in the process.

06. Accuracy of Information –  
The site’s content is provided for general informational purposes and reflects our current offerings and processes, such as fixed-pricing, Passivhaus certification and our delivery models. While we strive for accuracy, information may change without notice.

07. Intellectual Property –
All site content — including text, images, designs and trademarks — belongs to Coldwells Build and is protected by copyright. You may not reproduce, distribute or derive works from this content without our prior written permission

08. Limitation of Liability –  
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from the use or inability to use our site or services.

09. Third-Party Links  –
Our site may link to external resources for convenience. We are not responsible for the content or practices of third-party sites. Please review their terms and privacy policies.

10. Data & Privacy  –
Your use of our site is also governed by our Privacy Policy. We process personal data for service delivery, legal compliance and with your consent where required.

11. Disclaimers –  
Our services are provided “as is.” We make no warranties about service uninterruptedness, security or accuracy of the site content.

12. Changes to These Terms  –
We may update these Terms to reflect changes in our services, legal obligations or for clarity. Updates will be published with a revised "Last Updated" date. Last Updated: 14.08.2025

13. Governing Law  –
These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of relevant UK courts.

For questions, please contact – hello@coldwellsbuild.com